Responsible lending - Our approach

We have a responsibility to you, our customers, to be open and honest, to treat you fairly, and to be safe and secure. These principles affect everything we do. The way we lend money is no exception.

This page tells you about our approach, whether you want a personal loan, credit card, mortgage or an overdraft. It also outlines what we ask of you in return. If you have any queries, please don't hesitate to ask.

What you can expect from us as a responsible lender:

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