The Society was born with a social purpose, rooted in the belief that we achieve more together than we can alone. We want to use the power of mutuality as a force for good for our members, and for society; we describe this as building society, nationwide.
Our mutuality informs how we behave, from the products and services we offer our members and customers, to how we consider and interact with our employees and wider stakeholders. We are owned by our members and put our members at the heart of the decisions we make. Rather than seeking to maximise profit, we therefore aim to make sufficient profit to remain a safe and secure home for our members’ money, ensuring the right balance between financial strength, the delivery of value and services to members and investing to ensure we continue to meet the expectations of members now and in the future.
Our mutuality also requires us to consider the taxes paid and collected on our business operations as an important part of the economic and social contribution we make to the wider society that we serve. This governs our approach to, and interactions with, tax authorities. As a result, the Society strives to pay the right amount of tax in accordance with legal requirements and consistent with our strong commitment to social responsibility.