Our services are working normally
Cookies and privacy
A cookie is a small text file that is stored on your computer or device when you visit a website. Cookies are used by all websites, and have several different functions.
The cookies we use let our websites do the following:
• Remember your Internet Banking customer number and Date of Birth (if you ask us to)
• Remember information you've entered to save you entering it again
• Allow you to comment on forums and blogs
• Store your results when using tools and calculators
• Allow you to share pages with social networks
• Make sure your Internet Banking session is secure
• Send information to other websites so that advertising and content you see on those sites is more relevant to you
• Store your Internet Banking password
• Store your Internet Banking memorable data
These are divided into four categories:
1. Necessary cookies
These cookies let you move around our websites and use all their features. Without them, you wouldn't be able to do things like use Internet Banking, or use forms to apply for products. These cookies also help keep your banking session secure.
2. Performance cookies
These simply help us improve the way our website works. They tell us how people use each page, which ones are most commonly viewed, or whether any errors occurred.
3. Customisation cookies
These cookies store your personal settings such as font sizes, volume level, or remember basic information that you've entered, so next time you visit our website it's all there for you. For example, if you choose to ask us to remember your customer number and Date of Birth for the Internet Bank, you won't have to enter them next time you login.
4. Targeting cookies
These cookies help make sure the adverts you see on your screen are relevant and useful to you. For example, if you're shopping online for a personal loan, you might see more advertisements for personal loans - simply because the cookie has detected what you're looking for.
We recommend that you don't change your cookie settings, as we can't guarantee the performance of the site if you block some or all cookies.
If you do decide to change them, you can do this through your browser. Each browser works in a different way, so you'll need to search for 'cookie settings' in your browser's help section to find out how to do this.
If you prefer, you can choose to turn off advertising cookies only, by blocking specific companies. You'll still receive advertising on the internet, but the adverts you see may not be tailored to your likely interests or preferences. You can set your preferences here: www.youronlinechoices.com/uk/your-ad-choices.
Please note Nationwide is not responsible for the content of external websites.
These cookies will only be placed by Nationwide's websites and not by any third parties.
To help keep your internet Banking session secure
To help keep your browsing session private
Nationwide Ireland & internet bank
UCB Home Loans
To allow you to complete the account application form
To keep your Internet Banking session running smoothly
To keep your internet session running smoothly
To tell us whether cookies will work on your computer, and therefore whether the site will function fully.
Accepting these cookies is a condition of using the website, so if you prevent these cookies we can't guarantee or predict how our websites will perform during your visit, and you won't be able to use any secure parts of the websites such as the Internet Bank.
Our performance cookies are placed by Nationwide's websites or by third parties, such as companies who provide specialist information to us.
Examples of the information collected include:
To store a unique value that enables Nationwide to collate the information we collect from your web browser. This allows us to identify that the information came from the same source and determine what version of the website should be displayed when testing new versions and improvements.
All Nationwide websites
To enable us to store information related to the current page you are viewing and capture the information on the next page you view
To tell us whether cookies will work on your device
To determine whether a visitor had previously accessed our website
To determine what has led a person to our website
To help us improve our site by telling us about the number of visitors to the page
To help us improve our website by understanding how it is used
Nationwide Ireland Internet Bank
s_nr (Adobe) FF_referrer_url (Kampyle) EkAnalytics (EKAnalytics) __utmc (Google Analytics)
To help us to manage our online customer survey
To help us track referrals and pay commission when earned
Pluto (Commission Junction)
To tell us how the site is used to help us improve your experience.
Analysing individual and aggregated browsing actions to tell us how the site is used to help us improve your experience.
da_sid (Decibel Insight)
da_lid (Decibel Insight)
The majority of our customisation cookies are placed by Nationwide's websites, however there are some placed by third parties, such as companies who provide specialist information to us.
Nationwide Internet Bank
Some of our targeting cookies are placed by Nationwide websites, and others are placed by third parties, including advertisers, for example Doubleclick.
UCB Home Loans
A cookie is a very small file that is stored on your computer or device when you visit a website. Cookies are used on most websites and have many different functions.
At a basic level cookies:
A first party cookie is set by the website you are visiting. For example, cookies on the Nationwide website may be set by the domain 'www.nationwide.co.uk'. Some of our services are reliant upon cookies set by other websites which are known as third party cookies, and the domain setting a cookie may appear as 'www.another-website.com'.
Session cookies are placed on your computer for the time you spend on the website and will clear when you close your browser. Persistent cookies remain on your computer for a longer period until they are set to expire or the browser function to clear cookies is used.
The Internet Bank requires cookies to be enabled for security reasons. You will be prompted to change your settings when logging in if your browser does not accept cookies.
Nationwide cookies do not use personal data i.e. names and address but will remember an IP address. As an Internet Bank user you have the option to save your customer number and Date of Birth, but not sensitive details like your account password or memorable data. Some tools and calculators can remember details you enter to avoid having to re-enter them.
Other cookies may apply user preferences or monitor performance by recognising your computer/browser.
Cookies are files that cannot execute code, spread viruses or extract personal information from your computer. They will sit on your computer until they expire or are deleted.
Some cookies are not set by the Nationwide website, as they are used to provide services on our behalf. For example, we work closely with companies who provide services around customer feedback, onsite search, management information, advertising, maps (branch finder), video content and social networking.
The banner will continue to appear until you click on the link to 'Find out more'. If you use multiple browsers or devices, or regularly clear the cookies from your machine, you will need to select the option to 'Find out more' again.
We recommend that you don't change your browser settings to block Nationwide cookies as we can't guarantee the performance of the site if cookies are disabled.
Each browser (Internet Explorer, Firefox, Chrome, Safari etc.) works differently, so if you do decide to change your cookie settings, please refer to the help section in your browser to find out how.
If you modify your browser settings some features will be disabled (like the Internet Bank) or you may be asked to re-enter information that would otherwise be remembered.
You can modify your browser settings at any time, to start accepting cookies from Nationwide again.
Cookies are stored locally to each browser and device. If you have multiple devices you will need to apply your chosen settings to each device (home computer, mobile phone, tablet etc).
If you wish to continue using the Nationwide site as normal but prefer not to receive targeted advertising, you can choose to opt out by registering your decision to opt out with advertising companies. You'll still receive advertising on the Internet, but the adverts you see may not be tailored to your likely interests or preferences. You can set your preferences here: www.youronlinechoices.com/uk/your-ad-choices.
Cookies are 'persistent' if they cover more than one browser session. They remain on your device until they expire. This time will vary from cookie to cookie.
Session cookies only last for the duration of an individual visit and are removed when you close your browser.
A visit is from the point you first open the website to when you close your browser down. This may also be referred to as a session.
Cookies dropped by a company other than the website owner.
Cookies dropped by the website owner.
Your browser stores certain files in a cache, including cookies (persistent and session), to save you time when using the internet.
A device could be a desktop computer; laptop; tablet; mobile; web-enabled television; or gaming console.
The software used to browse the Internet – eg Internet Explorer, Firefox, Chrome, Safari.
This is the address from which your device accesses the Internet and will be registered to the network provider of your home, mobile or work Internet browsing.