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Caring for members

As a building society we are run for the mutual benefit of all our members. These are some of the ways that we take care of our members through all stages of life and personal circumstances.

Note:

This area of our website offers information about some of the things we do as a responsible business. If you need more practical support, please see our dedicated support services for challenging times.

Ensuring financial inclusion

Accessible and supportive services
Helping members with financial difficulties
Member vulnerability, access and inclusion
Being there through a lifetime of membership
Helping to achieve safe and secure homes for all
Championing member needs

Protecting members from crime

Protecting members from fraud
Cyber security
Policies and programmes on economic crime
Modern slavery

Ensuring data privacy

Data privacy

Responding to coronavirus

Coronavirus support hub for members

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Nationwide Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 106078.

You can confirm our registration on the FCA's website (opens in a new window)

Nationwide is not responsible for the content of external websites.

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