Features & benefits

Telephone Banking features and benefits

Telephone Banking makes it easy for you to manage your money whenever you want, in the UK or abroad. The automated service is simple to use and is available 24 hours a day, 7 days a week for eligible accounts.

Get a balance

Find out your balance and available balance any time, wherever you are.

Review recent transactions

Hear your last 6 transactions, and confirm they're yours.

Pay bills or transfer money

Make a payment or transfer at your convenience in the UK & abroad.

Available 24/7, 365 days a year

FlexAccount, FlexBasic:
0800 30 20 11
FlexDirect: 0800 35 73 57
FlexPlus: 0800 11 88 55

Making call centre calls quicker

Use your Telephone Banking passnumber and speed up your call centre calls.

Not yet registered for Telephone Banking?

Help using Telephone Banking

Terms & Conditions