Log in support

If you're having difficulties logging in or problems with your card reader, we'll help you find a solution quickly. Do you need help with internet banking or the Banking app?

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Internet Bank

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Banking app

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Login details explained

Customer number

It's the unique 10-digit number we gave you when you opened your account. 

Passnumber

It's the 6-digit number given to you when you registered for internet banking.

Memorable data

This is a date, place or name you chose when you registered for internet banking.


What's a card reader?

Card Reader

A card reader is a secure way to log in to internet banking. You can use a card reader from any bank or building society, as long as it accepts your debit card. It also adds an extra level of security when you bank online.

How to log in with your card reader