If you don't have your Visa debit card or card reader, you will not be able to carry out certain transactions online, like:

  • making or setting up payments, and
  • changing or viewing your name, address and telephone numbers.

Do you have your Visa debit card but not your card reader? Many of our branches have card readers available, ask at a branch for more information.

Do you have access to another card reader? You can use another Nationwide card reader or a card reader from any other trusted source like UK Banks or Building Societies.