1. Never share personal information, unless you know who you're dealing with
  2. Never respond to emails asking for your account details, never log in from an email link and always use www.nationwide.co.uk
  3. You must tell us as soon as you can if you know or think that somebody else knows your memorable data, passnumber or card reader generated passcodes.
  4. Keep your card safe and in sight when in bars, restaurants and especially when abroad
  5. Check your balance regularly and notify us immediately if you spot any unusual transactions
  6. Only shop on websites which show the security icon - padlock or unbroken key symbol
  7. Safely store or shred your statements, receipts and documents holding financial information
  8. Use a secure computer which has the latest anti-virus software and a firewall installed
  9. Be cautious using internet cafés or public computers
  10. Cancel lost or stolen cards immediately. Contact us on 08457 302010

Nationwide will never ask you to update any information by email.