The Financial Conduct Authority overdraft fee scenarios

You may have to pay overdraft fees if you use your current accounts to make payments when you, for instance:

  • don't have enough money in your current account or reserve limit: and/or
  • don't have an arranged overdraft with us.

The table below gives some examples of how you might use your current account when you haven't got enough money available and our overdraft fees that can arise.

We developed these examples with The Financial Conduct Authority and leading consumer groups to help you think about how changing the way you use your accounts can affect the amount we will charge you.

These examples are meant to show how different actions can result in different levels of fees. Please remember, interest is always charged on unarranged balances on our FlexAccount. They are only examples so you shouldn't see them as actions you might take or fees you might have to pay.

We may not allow you to use your current account in the ways shown below. You should avoid going overdrawn wherever possible and should contact us if you need help to manage your current account.

Choose an example below which shows how you might manage your current account. If you have recent bank statements, use these to help you choose. Once you have worked out the reasons why you might be charged, it could help you avoid fees in the future.

Charges

Example Overdraft Scenarios FlexAccount overdraft fees FlexDirect overdraft fees FlexPlus overdraft fees FlexBasic overdraft fees FlexOne overdraft fees FlexStudent & FlexGraduate overdraft fees
1 We refuse a payment from your account because there is not enough money in your account £15 £5 N/A £0 £0 £0
2 A payment from your account takes you into an unarranged overdraft by less than £10. You are overdrawn for one day during the month. £0 £0 £0 £0 £0 £0
3 A payment from your account takes you into an unarranged overdraft and you make another payment from the account while you are overdrawn. You are overdrawn for two days in a row during the month. £30 £20 £10 £0 £0 £0
4 A payment from your account takes you into an unarranged overdraft, and you make nine or more payments from the account while you are overdrawn. You are overdrawn for 10 days in a row during a month. £75 £95 £50 £0 £0 £0
5 A payment from your account takes you into an unarranged overdraft. You are overdrawn for one day. However, on three more occasions during the month, a payment takes you into an unarranged overdraft. On each of these occasions you are overdrawn for three days. £45 £60 £45 £0 £0 £0
6 A payment from your account takes you into an unarranged overdraft. You are overdrawn for 21 days in a row during the month and you make 12 more payments from the account while you are overdrawn. £75 £95 £50 £0 £0 £0
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