Travel insurance with FlexPlus

Travel insurance with FlexAccount

FlexAccount Travel Insurance is only available to existing FlexAccount customers who applied for their FlexAccount before 15 December 2016 and meet the following eligibility criteria by 30 September 2017

FlexAccount travel insurance eligibility criteria

If you'd like the Travel Insurance, you'll need to meet the following eligibility criteria by 30 September 2017

To qualify you must:

  • Have applied for your FlexAccount before 15 December 2016
  • Be a permanent resident of the UK
  • Be aged 16 - 75 (your cover will continue until your 75th birthday, after that you need to purchase an age upgrade policy annually to continue using your cover)

and either,

  • Switch all your Direct Debits and standing orders to us from another bank or building society to your FlexAccount, using the Current Account Switch Team,
    OR
  • pay in at least £750 per month into your FlexAccount for at least 3 consecutive months (excluding transfers from any Nationwide account held by you or anyone else)
  • Eligibility will be assessed when the account switch is complete or at the end of the month, when you have deposited £750 or more.

Whichever of these options you choose, you must qualify by 30 September 2017. This means that you’ll need to have completed your switch or made your third payment of at least £750 by this date. After this date you will no longer be able to qualify for cover.

As soon as your account qualifies we will send you a letter with details of how to confirm your insurance.

How to confirm your travel insurance:

Once you qualify for free travel insurance we will send you a FlexAccount Travel Cover Eligibility Declaration to read, complete and return to us by 31 October 2017.

If you don't return your declaration by this date you won't be able to benefit from the Travel Insurance.

Your cover will not start until you receive your Certificate of Insurance - we’ll send this to you within two weeks of receiving your completed FlexAccount Travel Cover Eligibility Declaration.

To keep your cover you'll need to:

  • Pay in at least £750 into your account per month (excluding transfers from any Nationwide account held by you or anyone else), and
  • Remain a UK resident.

We will review eligibility each year and customers not maintaining a deposit of at least £750 per month will be notified when their cover will be removed.

Your FlexAccount cover will stop:

  • When your FlexAccount is closed
  • If you change your FlexAccount to a different Nationwide current account (FlexDirect or FlexPlus)
  • If we notify you that you no longer meet the eligibility criteria
  • On your 75th birthday, after that you will need to purchase an age upgrade policy annually to continue using your cover
  • If an account holder is removed from the account - cover will cease with immediate effect for that person only.

Existing medical conditions

This insurance does not automatically provide cover for medical conditions suffered by you or anyone else to be insured by this policy. If you or anyone to be insured by this policy has a pre-existing medical condition and want to see if additional cover is available for that condition, you can call the insurer U K Insurance Limited on 0800 051 01 54 to arrange a medical screening. If you choose not be screened then any claims relating to a pre-existing medical condition will not be covered.

Need assistance?

For 24 hour emergency assistance call the insurer directly:
+ 44 141 349 0109 (from abroad)
0141 349 0109 (from the UK)

For non-emergency claims call:
0800 051 01 64 (Monday to Friday 8am – 6pm)

For general enquiries call:
0800 051 01 54
(Monday to Friday 8am - 8pm, Saturday 9am - 5pm, Sunday 10am - 5pm)

Summary of cover

The table below offers a summary of the main travel insurance cover limits. Some sections of cover have additional limits so you should read the relevant section of the policy document and policy summary carefully as this gives you full details of cover and the relevant excesses and exclusions.
Nationwide FlexAccount Travel Insurance is provided by U K Insurance Limited†.

Have a question about FlexAccount travel? See all our FAQs.

Summary of cover
Features & benefits  Level of cover  Optional upgrade (Charges apply) 
Worldwide / European cover European Yes
Cancellation or curtailment charges
£5,000 per insured person
Yes
Emergency medical and other expenses £10 million per insured person  
Hospital benefit
£25 per day, max. £1,000 per insured person
 
Personal accident
£25,000  (£2,000 for death of under 18s) per insured person
 
Baggage / personal possessions
£1,500 (A single article limit of £300 and a valuables items limit of £400 applies) per insured person
 
Delayed baggage / personal possessions
£250 after 12 hours per insured person
 
Personal money Overall personal money limit £500 per insured person.
Cash limit £250 (16 and under £100) per insured person.
 
Passport and driving licence £500 per insured person
 
Personal liability £2 million
 
Delayed departure
£250 after 4 hours per insured person
 
Missed connections
£250 after first 4 hours per insured person
 
Missed departure
£1,000 per insured person
 
Legal costs
£50,000
 
Number of days per trip
31 days
Yes
Excess
£50 per insured person
Yes
Winter sports
Not included in standard cover
Yes
Hazardous activities
Not included in standard cover
Yes
Business cover Not included in standard cover Yes
Golf cover Not included in standard cover Yes
Wedding cover Not included in standard cover Yes
Travel disruption cover Not included in standard cover Yes

† U K Insurance Limited, Registered Office: The Wharf, Neville Street, Leeds LS1 4AZ. Registered in England and Wales No:1179980. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

For further information see our FAQs.

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