If you've paid for goods or services worth between £100 and £30,000 with one of our Credit Cards, in the UK or abroad, you may be able to make a claim under Section 75 of the Consumer Credit Act for a refund. This applies whether you've paid the full amount, only the deposit or made a partial payment on your credit card.
Where there's been a breach of contract or misrepresentation we are jointly responsible with the supplier to provide you with a refund for the goods or services which you have purchased in the following situations:
- You have not received the goods or services that you purchased from the supplier
- The goods provided by the supplier are faulty
- The goods or services provided are not as described by the supplier
- You were persuaded to buy goods or services on the basis of incorrect information
If you'd like to register a claim with us you'll need to fill in the below claim form.