We offer all the financial products you'd expect from the world's biggest building society.
Can't find what you're looking for?
A range of useful guides and information covering a wide range of financial decisions and life events.
We’re the world’s largest building society. Run for the benefit of our members. Being a building society means that we’re free to reinvest our profits to improve the products and services we offer.
We’re here to help, whether you need assistance with one of your accounts or if you just have questions you’d like answered.
All of our services are available as normal
Statement options and what they cover
Choose a statement type from the list below to see how to access it, and what it covers. Find out how to order a replacement or paperless statement.
Full statement with balance and transactions for the date range selected. Download from the App StoreGet it on Google play
Your balance, all transactions, charges and interest earned.Instructions on how to view your statement onlineLogin to the Internet Bank
Your balance and transactions. Login to MySave Online
A mini-statement of your balance and the last 10 transactions.How to request a mini-statement at an ATMFind mini-statement transaction codes
If you have a card, a statement is sent within 3 months of a card transaction.
Every year we'll send you an Annual Savings Promises Statement (as long as you have £100 or more in your account(s) when we produce the statement).
The statement shows both the rate you’re receiving and details of our range of savings accounts.
Order a copy of statement if you need a replacement or an alternative format.
Register for paperless statements on the Internet Bank if you’d rather not get them in the post.
If you can't find what you need, call us on 0800 30 20 11 (UK), +44 1793 65 67 89 (abroad), 24 hours a day, 7 days a week and we'll be happy to help.
Alerts to keep you up-to-date with new and existing savings accounts.