Once you have the court of protection order, make an appointment to visit us in branch so we can give you the support you need, and discuss your requirements in private. Find your nearest branch using our branch finder.
The account holder doesn't need to be present at the branch appointment, but at least one of the deputies does, and must bring with them:
- The original or a certified copy of the court order – a copy may be certified by a professional, like a solicitor, and
- A list of accounts that you need access to.
The deputy must also bring along the following identification to confirm their own identity:
The same document cannot be used to prove both name and address.
Each deputy will be required to attend their local branch with their identification before they are able to transact on the account.