All of our services are available as normal
Opted out customers
If you purchased an investment through a Nationwide Financial Planning Manager after 31 December 2012 but have opted out of Ongoing Service you can monitor your existing investment and make new investments on a self-directed basis without receiving advice. Log in to Legal and General's Investor Portfolio Service (IPS) to find out more.
Please be aware that the services listed below are unavailable via IPS. Please contact the Investor Portfolio Service Team on 0345 272 00 89*.
Please note, if you have opted out of Ongoing Service:
* Lines are open Monday to Friday 9am to 5.30pm (Calls may be recorded. Call charges may vary. This number may not be available from outside the UK).
If you would like to opt back in for Ongoing Service including access to the Personal Finance Portal please make an appointment to see your Financial Planning Manager.
By opting back into Ongoing Service you will receive the following benefits and services:
Depending on the level of service we have agreed with you, your Nationwide Financial Adviser may also:
Find out more about our Financial Planning Service
Make an appointment
the value of your investment can go down as well as up so you may get back less than you originally invested