We offer all the financial products you'd expect from the world's biggest building society.
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A range of useful guides and information covering a wide range of financial decisions and life events.
We’re the world’s largest building society. Run for the benefit of our members. Being a building society means that we’re free to reinvest our profits to improve the products and services we offer.
We’re here to help, whether you need assistance with one of your accounts or if you just have questions you’d like answered.
Some services are currently experiencing problems or have maintenance planned
When you may and may not be charged
If you repay your mortgage early or make an overpayment that's more than your overpayment allowance, an Early Repayment Charge (ERC) may be payable.
You'll find details of any ERC payable in your original mortgage offer. If you can't find your original mortgage offer, your annual mortgage statement will show any applicable ERC at the date of the statement.
Check out our FAQs for more information, or get in touch.
If you need to speak to a member of staff, pop into any branch. Use our branch finder to find your nearest location.
If you can't find what you need on this page or in the FAQs, call us on 0800 30 20 11 and we'll be happy to help.