If you'd prefer to make your own choice about changing your repayment method, without advice from us, we'll send you a pack to complete and return. The pack gives information about making changes to your mortgage and the options available to you. Once we’ve received the completed forms and all relevant documentation, we’ll process your application and tell you when it’s complete.
To request a pack call us on 0800 30 20 11 or visit us in branch. It's not currently possible to change your repayment method online.