IBAN details

What is the purpose of an IBAN and BIC?

An IBAN or International Bank Account Number is your bank account number in a standard, internationally recognised format. Used with the Bank Identifier Code (BIC) it helps international payments to be processed automatically, making them faster and more secure. It also helps prevent payments being rejected, delayed in account posting processes or misapplied and for which you would likely incur further charges for.

Payments going out of your account - what's needed?

You will need an International Bank Account Number (IBAN)

Mandatory use of an IBAN applies when making Euro payments to countries in the European Union (EU), the European Economic Area (EEA) and Switzerland. Other countries including some which are outside of Europe (such as Brazil, Saudi Arabia and the United Arab Emirates) have also adopted its use in international payment processing. The list of countries outside of Europe using IBANs can be found on our SWIFT additional information page.

The IBAN consists of a:

  • Country code - to identify the country the money is going to
  • Check number - this is a 2 digit number calculated by the bank issuing the IBAN and is used to validate the IBAN
  • Bank code - to identify the bank
  • Sort code and account number - to identify the customer the money is going to

There should not be any spaces in between any of the letters or numbers in the IBAN.

The person you are sending the money to (the beneficiary) should provide you with their IBAN, which is available from their bank. The payment beneficiary should also be able to provide you with BIC details for their bank.

A Bank Identifier Code (BIC)

This stands for Bank Identifier Code and lets us know what bank, country and branch the payment is going to. The BIC is a universal method of identifying financial institutions in order to send overseas SWIFT payments. It is issued by SWIFT and should be used on all international payments.

The BIC consists of eight or eleven characters comprised of the following:

  • Bank code - 4 alphabetic characters
  • Country code - 2 letters
  • Location code - 2 alphanumeric characters, except zero
  • Branch code - 3 alphanumeric characters

There should not be any spaces in between any of the letters or numbers in the BIC.

*In Europe if you do not provide a valid BIC and IBAN then your payment request may be rejected as under EU legislation a receiving bank is under no obligation to take a payment without these details. This may also apply to other overseas countries and the list of those outside of Europe using IBANs can be found on our SWIFT additional information page.

SWIFT payments will not be processed without a valid BIC and account number being provided. The beneficiary’s bank will be able to provide all the information needed so that your payment beneficiary receives the money you are sending from your account.

Payments coming into your account

There is no charge for receiving a payment into your account from overseas using the SWIFT (International) payment service.

Your IBAN, BIC and SWIFT address appear at the top of your paper or online statement. You will find it directly above the list of detailed transactions

* If you have a passbook account, please quote the IBAN number as GB97NAIA07009333333334. The sender will also need to quote your full account number in the additional reference section on their payment instruction.

To access your statement online:

  1. Log in to the Internet Bank
  2. Select View accounts - tab located at the top of the page
  3. Select your FlexAccount - listed under current accounts
  4. Select Statement archive - from the View accounts menu on the left side of the page
  5. Select a statement date from those listed