The term of the account is fixed for 12 months from the date of opening.

When the 12 months are up, your funds will be transferred into a Flexclusive Saver (from a Flexclusive Regular Saver or Flexclusive Regular Saver 2 account) or Instant Access Saver (from a Regular Saver account) account, or if not available the nearest equivalent instant access savings account. The terms and conditions and the interest rate applicable to that account, at that time, will apply.

What happens when your account matures?

  • You'll receive a letter at least 30 days before your account matures, giving details of what will happen.
  • Your interest rate and the name of your account will change.
  • Your account number and sort code will stay the same.
  • Any standing order that transfers funds into your Flexclusive Regular Saver or Regular Saver will continue until you cancel it. 
  • If you have a card for your account, you’ll still be able to use this.

What are my options?

Open a new Flexclusive Regular Saver

If you're a member with a main current account with us, you can open a Flexclusive Regular Saver (subject to the eligibility criteria). It's quick and easy to open using the Internet Bank or Banking app (if you are registered). Alternatively, you can apply in branch.

Please wait until the day after your existing account has matured, as you can be the first named account holder on only one of these accounts at a time.

If you open a new Flexclusive Regular Saver and want to continue adding funds regularly, then a new standing order will need to be set up with the new accounts details.

Transfer the balance to an existing account

You have the option to transfer the balance in your Flexclusive Saver or Instant Access Saver to an existing account. Account switching can be completed:

  • on the Internet Bank and Banking app (if you are registered). This can be found under the Move money and manage payments tab.
  • in branch.

Transfer the balance to a new account

You have the option to transfer the balance in your Flexclusive Saver or Instant Access Saver to a new account. Account switching can be completed:

  • on the Internet Bank (if you are registered) as part of your application.
  • on .co.uk as part of your application. Apply for a new savings account.
  • in branch. 

Close your account

If you move your money to an existing or new account, you can close your Flexclusive Saver or Instant Access Saver. You can do this on the Internet Bank (if you are registered) or in branch. Please note that if you have a card with your account then you must bring this to close your account in branch.