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Cancel and close your credit card account
If your credit card isn’t meeting your needs, please give us a call.
To cancel your card (and any additional cards), call us on 0800 055 66 11.
We know that circumstances can change, leaving people to struggle financially. If you’re struggling or falling behind on your payments, our dedicated teams are here to help.
We'll still keep in touch and send you correspondence – even if your account is empty. If you don't want us to, you can ask us to close your account.
If you need to speak to a member of staff, pop into any branch. Use our branch finder to find your nearest location.
If you can't find what you need on this page or in our support area, call us on 0800 055 66 11 and we'll be happy to help.