Cancel and close your account

For security reasons, we can't close accounts over the phone.

I don't bank online

You can visit us in branch to close your account. Just bring along your passport or driving licence and any account cards, passbooks or chequebooks.

Why am I still receiving statements?

We'll still keep in touch and send you correspondence – even if your account is empty. If you don't want us to, you can ask us to close your account.