We will need to have seen the death certificate before you can request funds to help pay for a funeral or cremation.
Funeral costs can vary depending on the services you need to pay for, and in some cases you might need to pay for these up front. If there isn't a financial scheme like a pre-paid funeral plan or insurance policy, you can request money from the late customer's savings or bank account as long as there are enough funds in it.
To request the funds, you'll need to visit your nearest branch with the original funeral invoice. Alternatively you can send the invoice along with a covering letter, which needs to include your name, address and the details of the person who has died, to:
Customer Service & Operations
Nationwide Building Society
Once we've received the original funeral invoice, we'll issue a cheque payable directly to the funeral directors or cremation service.