Your card and PIN will arrive within 5-7 working days after you open your account, and for security reasons are delivered in separate letters.
Start using the card to activate it, where you can change your PIN if you want to.
You can use your card for contactless payments if you have the symbol on the card. If there's no symbol, and you're eligible, order a contactless card in branch or by phone.
Contact us immediately if you haven't received your card, or it's lost or stolen.