You can request a change to your credit limit at any time online or by calling us. We’ll be able to let you know if you’re eligible and the maximum limit increase available. We will never automatically increase your credit limit.

Accept or request a credit limit increase

Please log in to the Internet Bank and:


  1. Select 'view accounts' tab at the top of the page
  2. Select your credit card account 
  3. Select 'amend credit card limit' on the left hand menu
  4. Follow the on-screen instructions

Limit changes are immediate.

After a change to your credit limit, your account will not be reviewed for 6 months. During this time you won't be able to request another change, even if you didn't take the maximum limit offered.

Don't bank online?

You can register for internet banking, or give us a call.

0800 055 66 11 (UK)
+44 2476 43 89 97 (Abroad)

We’re open

  • Monday to Friday 8am -10pm
  • Saturday 8am - 8pm
  • Sunday 9am - 5pm
Contact us

Visit us in branch

If you need to speak to a member of staff, pop into any branch. Use our branch finder to find your nearest location.

Contact us

Give us a call

If you can't find what you need on this page or in our support area, call us on 0800 055 66 11 and we'll be happy to help.