How to change your details held with third parties

Investments and insurance policies through Nationwide are provided by a number of third parties. To change your details for these products (such as name, address, phone number, email address), you'll need to either call or write to the relevant details below.

If writing, please ensure that you include the following details in your letter:

  • Policy/account number
  • Full name
  • New name (if applicable)
  • Existing address
  • New address (if applicable)
  • Date of birth
  • Signature

Product By phone* In writing
 Aviva 0800 068 6800
annuity@aviva.co.uk
aviva.co.uk
Aviva
Annuity Contact Centre
PO Box 520
Colegate
Norwich
NR1 3WG
 Canada Life 0345 606 07 08
customer.services@canadalife.co.uk
canadalife.co.uk
Customer Services Team
Canada Life Limited
Canada Life Place
Potters Bar
Hertfordshire
EN6 5BA
 Legal & General 0800 316 85 43
annuitysolutions@landg.com
legalandgeneral.com
Legal & General Assurance Society Limited
Legal & General Annuity Solutions
PO Box 6
Cardiff
CF11 1RS
Liverpool Victoria 0800 028 89 75
lv.com
LV= Retirement Solutions
Keynes House
Tilehouse Street
Hitchin
Herts
SG5 2DX
United Kingdom
 Just Retirement 01737 233 297
policy.admin@justretirement.com
justretirement.com
Just Retirement Limited
Vale House
Roebuck Close
Bancroft Road
Reigate
Surrey
RH2 7RU
 Partnership 0333 043 7040 (option 3)
retirement@partnership.co.uk
partnership.co.uk
Partnership
Regent House
1-3 Queensway
Redhill
Surrey
RH1 1QT

*Telephone line opening times vary but all are available Monday to Friday, 9am-5pm.

Call Aviva on 0800 158 3119. Lines are open Monday to Friday - 8:30am to 5:30pm. Calls to and from Aviva may be monitored and/or recorded.

Call SunLife on 0800 008 6060. Lines are open Monday to Friday - 8:00am to 8:00pm. 

Or, write to SunLife Direct confirming the policy you want to change. Send the information to:

SunLife
PO Box 7054 
Willenhall
WV1 9ZH

Call Cardiff Pinnacle on 0800 464 3061 to change your details.

Call LV Car Insurance on 0800 028 5688 Monday to Friday - 8:00am to 9:00pm, Saturday - 8:00am to 5:00pm, Sunday and Bank Holidays - 9:00am to 5:00pm.

Call MPPI on 0800 30 20 10 to change your details.

Call UK Insurance Limited on 0800 051 0216 to change your address, or 0800 051 0234 to change any other details. Or, write to:

Nationwide Home Insurance
PO Box 106
37 Broad Street
Bristol
BS99 7NQ