If you have any questions about managing your PortfolioInvestor, check the frequently asked questions below to see if we can help (just click the question and the answer will appear underneath):

The minimum account balance is £1, whilst the maximum you can save is £5 million. If you need to invest a larger amount, or require other types of business banking, please speak to one of our advisers by calling 0800 464 3089.

To make a deposit into your account you can either pay a cheque in at any Nationwide branch or via post addressed to:

Central Savings Department
Nationwide Building Society
Moulton Park
Northampton
NN3 6NW.

Alternatively you can make electronic transfers to pay money into your account.

Cheques paid in will earn interest at the start of the 2nd day following the day of deposit. Electronic transfers start earning interest the first full day after we've received them. Please note, cash deposits are not allowed.

You can make a withdrawal at any time by simply writing a cheque. Alternatively you can request an electronic transfer. Please remember that cheque withdrawals must be authorised by the specified number of mandated signatories on the account. Cash withdrawals are not allowed on this account.

PortfolioInvestor does not offer an overdraft or credit facilities. Before making a withdrawal please ensure there are sufficient funds in your account.

To keep track of your account you can choose to receive a statement either monthly, quarterly, half-yearly or annually. Your statement will detail transactions on your account during the period since your last statement and any interest that has been added to your account. All you need to do is decide how often you would like to receive a statement when you open your account, you can even choose the day you want it to be produced.

Interest is calculated daily and will be paid into the account on the first day of March, June, September and December. When your balance reaches a higher interest tier you will receive that rate of interest on your entire balance. Please note that the interest rate is variable.

Rates change from time to time – but you can keep up to date by visiting our interest rates webpage, picking up a leaflet at your local branch or calling 0800 464 3089.

In addition, you will see our interest rates displayed in the national press whenever they change.

You can find a summary of our account charges in the table below:

Item
Fee
 Unpaid items - due to insufficient cleared funds
 30.00 per item
 Bounced cheque - a cheque returned to us by the drawers' building society or bank
 £4
CHAPS - electronic funds transfer
 
 £25
 SWIFT - electronic funds transfer
 £25
 Duplicate statement
 £5
 Copy of a cheque
 £5
 Stopped cheques (This charge does not apply to cheques which are stopped following theft or loss, provided we receive written notification from you
 £6
 Foreign cheques will be accepted subject to variable charge based upon the currency and value of the cheque
 Ask for details

For further details or to arrange one of these services call 0800 464 3089 or write to:

Central Savings Department
Moulton Park
Northampton
NN3 6NW

Fees for duplicate statements and a copy of a cheque will be applied to the account at the time of the request. For all other charges we will tell you in writing before passing the fee onto your account.

Since 6 April 2016, interest will be paid without tax deducted. You may need to pay tax on any interest that exceeds your Personal Savings Allowance. For more information please see HMRC’s guidance on the PSA

We therefore no longer require you to complete an R85 to receive interest without tax deducted.

There are forms available online to change your name or address. These can be found within “Other Services” on the Internet Bank. Alternatively you can visit us in branch.

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