Request a new PIN or PIN reminder online

1. Select View accounts - tab located at the top of the page view tab image
2. Select your account - which you need to order a PIN for
3. Select Other account services - from the View accounts menu on the left side of the page
4. Find Account services
5. Select Request a PIN reminder

You will receive your PIN reminder by post within 5 working days.

    Unlock your PIN at an ATM

    If you subsequently remember your PIN, you can unlock it at any Nationwide ATM. When you're at the ATM:

    1. Insert your card into the ATM
    2. Enter your PIN
    3. Select PIN Services
    4. Select PIN Unlock
    5. Follow the instructions on the screen

      Change your PIN at an ATM

      If you find your PIN difficult to remember, you can change it using any Nationwide cash machine (ATM).

      1. Insert your card into the ATM
      2. Enter your existing PIN
      3. Select PIN Services
      4. Select PIN Change
      5. Enter your new four digit PIN