If you have a query about our Loyalty products, the questions and answers below may help. Alternatively, you can check the product Summary Box and terms and conditions for more details.

The Loyalty fixed rate accounts are available to anyone who is a UK resident and has been a continuous member* of Nationwide for at least a year. This is in addition to the criteria for Fixed Rate ISA, Fixed Rate Bond and Fixed Rate e-Bond.

The Loyalty Fixed Rate e-Bond is an online account. To open one, you must have a Nationwide current account and be registered for Internet Banking, or be re-investing from a maturing e-Bond.

*To be a member you must have a current account, mortgage or savings account with us.

Yes, you can as long as your balance in any one type of account doesn’t exceed £5million.

You should also make sure any money you put into a Loyalty Fixed Rate ISA doesn’t take you over your annual ISA allowance. You can open a Loyalty Fixed Rate ISA with a minimum of £1 up to a maximum of the annual ISA allowance (currently £20,000 for tax year 2017-2018). If you already have an ISA with us or another provider, you can transfer your existing ISA funds to us via an online application form or in branch.

If your account matures on or after 7 June 2017 and you asked for a 2-year or 5-year fixed rate account, then if you’re eligible, we’ll automatically open you the Loyalty equivalent.

However, if your account matured before 7 June 2017, you’ll get the non-loyalty account.

If your account matured on or after 7 June 2017 and you’re eligible, you can apply for one of our loyalty fixed rate products, subject to meeting the eligibility criteria of the account.

Alternatively, take a look at our full range of savings accounts, or use our Savings Selector which is designed to see which one might suit you.

You can have a Loyalty Fixed Rate ISA as well as your Fixed Rate ISA as long as it doesn’t take you over your annual ISA allowance (£20,000 for tax year 2017-2018). If you already have an ISA with us or another provider, you can transfer your existing ISA funds to us via an online application form or in branch.

If you want a Loyalty Fixed Rate ISA instead of your Fixed Rate ISA, there's a 14-day cooling off period when we can change it over for you.

In addition to our 1-year fixed term products, we have a range of savings accounts, such as instant access and limited access products.

You can view our full range of savings accounts, or use our Savings Selector which is designed to see which one might suit you.

No, you can only pay money in when you open the account.

No, withdrawals aren’t possible during the term of the account. If you need to make a withdrawal, you can ask us to close your account before it matures, but you’ll need to pay an early access charge (shown in the table below). The charge will be taken from interest you’ve earned before we close the account. If you’ve not earned enough interest, it will be taken from the money in your account before we close it.


Term 2 years 5 years
Loss of interest 180 days 365 days

Our Fixed Rate ISAs have a 14-day cooling off period when you can close or transfer your account without any charge.

You can see all your loyalty accounts in the Internet Bank or Banking app (if you're registered for Internet Banking) or at your local branch.

If you open a Loyalty Fixed Rate ISA or a Loyalty Fixed Rate Bond, we’ll send you a certificate within a few days with your account balance and interest rate.

As with all our accounts, these accounts can be withdrawn at any time without notice.