Before you apply

If you have any questions before applying for a loan with us, have a look at the frequently asked questions below. Just click the question, and the answer will appear underneath.

Personal loans can be used for almost any purpose, such as a car purchase, wedding or consolidation of other credit commitments.

They cannot be used for:

  • Business or investment purposes
  • Bridging loans
  • Mortgage deposits
  • Speculative reasons
  • Purchasing or retaining an interest in land

If you've applied for one of our products online you may have been referred to our website by a credit intermediary. Credit intermediaries are a person or company that recommends or evaluates products (including regulated consumer credit agreements).Credit intermediaries can sometimes help you make more informed financial decisions, by doing some of the preparatory work for credit agreements.Simply put, this means that you may have provided some personal details on another website, for example; MoneysupermarketMoneysavingexpert, Confused or Experian before completing your loan application with us.
You can find their details on your Personal Loans Pre Customer Credit Information (PCCI) and the Personal Loan Agreement (PLA). This information will show on your PCCI and PLA even if you didn't apply online or weren't referred to us by a credit intermediary.

The rate that you will pay is based on how much you want to borrow and your individual circumstances. Main current account customers pay at least 1% APR lower  than other customers on the same loan. You can view our representative rates for all of our loan tiers for both main current account customers and all other customers on our Rates and details page.

Eligibility criteria:

  • All applicants must be aged 18 to 79
  • Have a net monthly income of £700+ (sole, or joint combined if applying for a joint loan)
  • Have the right to live and work in the UK for the term of the loan. (Applications from the Channel Islands and Isle of Man are not accepted)
  • No applicant has missed 3 or more credit commitments within the last 12 months
  • No applicant is currently declared bankrupt, has a CCJ (Country Court Judgement) against their name or be subject to an IVA (Individual Voluntary Arrangement) 
  • If self-employed, applicants must be homeowners and be able to prove a minimum of 1 year's income through an accountant or SA302 form
  • For all joint applications both applicants must reside in the same address

Yes. However, both applicants must reside at the same address.

Loans are available from £1,000 to £25,000 in £50 multiples.

Loans are available between 1 and 7 years.

The representative Annual Percentage Rate (APR) is an APR at or below which an advertiser expects, at the date on which an advertisement is published, that credit would be provided to at least 51% of borrowers.

The APR you're quoted may vary from the advertised rate as the personalised quote is based on your current individual circumstances and the loan amount you borrow.

Please call 0800 545 30 00 (option 5) Monday to Friday 8am - 6pm.

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