If you have any questions about managing your account, check the frequently asked questions below to see if we can help (just click the question and the answer will appear underneath):

  1. Hold a FlexOne account and be aged 18 or over, or hold a FlexAccount and:
    1. have been paying in £750+ a month for the last 3 months (excluding transfers from any Nationwide account held by you or anyone else);
      or
    2. completed an account switch to us (from a non-Nationwide account) using our Current Account Switch Team in the last 4 months; or 
  2. Hold a FlexStudent account and have paid in £1,500 in at least 2 transactions in the last 12 months; or
  3. Hold a FlexDirect or FlexPlus account

You can apply for a Flexclusive ISA at any Nationwide Branch, or online.

Additional deposits up to your annual ISA allowance can be made by:

  • Cheque or cash at any Nationwide branch
  • By transfer from another non ISA Nationwide account in branch or via the Internet Bank *
  • Bank credit / automated payment from an account held with another provider using the following details:
    • Sort code: 070093
    • Account number: 33333334
    • Roll/Ref: full ISA account number e.g. 1234/123456789
  • ISA transfers from other ISA providers are allowed. Find out more information on how to transfer your ISA

* Funds can be transferred from your Nationwide card account or instant access savings account using the Internet Bank. The easiest way is using the "Quick Transfer" menu on the left hand side of the Internet Bank screens. Your transfer will take place immediately and your ISA will be updated online to show the new balance.

From 6 April 2015 transfers into Flexclusive ISA (all issues) from ISAs held with Nationwide or other ISA providers are now accepted.

Funds can only be transferred from your ISA to a card or instant savings account in the Internet Bank. This can be done via the standard transfer process. Your transfer will take place immediately and your account updated to show the new balance.

You can make a cheque withdrawal at any Nationwide branch.

You can withdraw your money as often as you like, and you can replace any money withdrawn in the same tax year (subject to product terms and conditions) without affecting your annual ISA allowance.

To transfer your funds to another Nationwide ISA product, you will need to visit a Nationwide branch. You can transfer to an online Nationwide ISA via the Internet Bank.

To transfer your funds to another ISA provider, you will need to contact that provider who will arrange the transfer for you

You can find your interest rate by logging into the Internet Bank, or visit our savings rates page. Alternatively, you can ask at your local Nationwide branch or ring us on 0800 30 20 11.

Interest is paid annually either into your Flexclusive ISA, another account (subject to the terms and conditions of the receiving account) or to your current account on the 30 September. You can then withdraw it but if you leave it in your ISA, it will continue to earn you tax-free interest which won't count towards your ISA allowance in following years.

A statement will be sent to you annually, as long as you have £100 or more in your account(s) when we produce the statement. You can also keep track of your account on the Internet Bank.

You can close your Flexclusive ISA by signing onto the Internet Bank and requesting closure via the template under "other services". You will be able to select the Nationwide account you would like the funds transferred to. The funds will be transferred within 5 days. Remember, you can replace the money you withdraw in the same tax year.

Alternatively you can visit us in branch.

You can transfer an ISA from Nationwide or your existing provider in branch when opening this account, or you can transfer an existing Nationwide ISA online when opening this account.

Once your Flexclusive ISA account is opened you can transfer an ISA from your existing ISA provider or Nationwide online or in branch.

You don't need to worry about letting your current provider know - we'll do it for you.

Find out more about how to transfer your ISA to Nationwide.

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