What to do when you have a burst pipe emergency.
A burst pipe can cause serious damage to your home's structure and electrical wiring. The following steps describe what you should do as soon as you discover a burst pipe.
Act immediately – the sooner you can stop the water, this will reduce the risk of further extensive damage.
1. Turn off the water supply
- Turn off the main stop tap – turn it fully clockwise
- You should find this under the kitchen sink or where the service pipe enters your home
- Drain the system - turn on all your cold taps
- If water has been leaking through for some time and the ceilings are bulging - be careful, rooms may not be safe to enter. If safe, carefully punch a hole to let the water escape, and catch the water in buckets placed underneath. Again be careful in case the ceiling collapses. If in doubt do not touch the ceiling
2. Turn off water heating systems
- Switch off the central heating, immersion heater and any other water heating systems
- If the central heating uses solid fuel, let this die out
- Once water heating has shut down, turn on the hot taps to help drain the system
3. Turn off the electrics
- If water leaks near electrical wiring or appliances, switch off the whole system at the fuse box and seek advice from an electrician. Do not touch the fuse box if it is wet
4. Call a professional to repair the damage
- Electrical wiring damaged by water can be very dangerous - you will need to call in a professional if this happens
- Contact a reliable plumber to repair the burst or frozen pipe(s)