After opening a FlexAccount, when will I receive my card and details? 

Once your account has been opened, we can then start arranging for the delivery of all the items you need to operate it. Within the first 3-5 working days you will receive all your online and telephone banking details (if you have registered) as well as your card reader to log onto the Internet Bank. Following this you will receive your card, PIN number and chequebook (if you ordered one) within 5-7 working days. If you were eligible for an overdraft and decided to accept it you will also receive your overdraft agreement in this time.