Security Centre

Here at Nationwide, keeping you safe and secure when you’re using our services is a high priority. We’ll do everything we can to protect your money, your personal information and your privacy. There are steps you can take to stay secure too.

How we keep you safe...

Card Reader Security

Card reader security

Our card readers protect your personal information online and make sure only you can access your account.

Trusteer security software

Trusteer Security Software

Trusteer is free to download and helps keep you and your identity protected when you bank online.

Fraud awareness

Fraud awareness

By being aware of how criminals will try and get your money or personal banking details, you can help to prevent it.

How you can help protect yourself

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Protecting your computer

There's many different ways a criminal will try and infect your computer with a virus. With knowledge, you can help avoid attacks and protect your computer.

Find out how you can protect yourself
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Online fraud 

Fraudsters may try and trick you into giving away your log in details and other personal banking information. Tactics used could be social media, phishing, vishing or infecting your PC with malware.

Find out more about online fraud
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About email security

Occasionally, fraudsters use emails to try and get your personal banking details. The emails we send are only about products and service, we will NEVER ask you to update your details by email. 

Find out how to spot a bogus email
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Card fraud

If your card details are compromised electronically, via a phishing email or telephone scam, fraudsters could try and make purchases online or over the phone without your card being present.

Find out more about card fraud