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A range of useful guides and information covering a wide range of financial decisions and life events.
We’re the world’s largest building society. Run for the benefit of our members. Being a building society means that we’re free to reinvest our profits to improve the products and services we offer.
We’re here to help, whether you need assistance with one of your accounts or if you just have questions you’d like answered.
All of our services are available as normal
Overpayments, payment holidays and paying off
Find out the different ways to make mortgage overpayments or pay off your mortgage. And see how to apply for a payment holiday or arrange to borrow back overpayments.
Making changes and your mortgage repayment plan.
The different ways to make mortgage overpayments.
How you could temporarily reduce your monthly payments.
Request a redemption statement and steps to take.
Eligibility and how to apply.
Steps to arrange on your overpayment reserve.
Information and support about borrowing more.
Find out more
When and how you can make changes to your direct debit.
Find out more
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