When payments can be initiated by
You can ask to initiate a SEPA Credit Transfer at any time using Internet Banking or during opening hours at a Nationwide branch.
FlexBasic customers, who have a card that cannot be used in a card reader, can send us their SEPA Credit Transfer instructions by post. They will need to log on to the Internet Bank and follow the on-screen instructions to complete the postal form, print it off, sign and post to us.
When payments are processed by Nationwide
Payments are made by Nationwide on working days only. Payments due to be made on a weekend or bank holiday will be sent on the next working day.
When payments normally arrive in the recipient’s bank
Payments arrive within one working day (two working days if you have sent us a postal*
instruction). If we receive your payment instruction before 11.30am on a working day, your payment will arrive that day.
*Postal Instructions can only be used by FlexBasic customers