Payment Retry Alert
This lets you know if a pre-arranged Direct Debit, standing order, regular transfer, or a forward dated bill payment can't be paid because there aren't enough cleared funds in your account to cover the payment. You can then pay enough money into your account by 2:30pm that day so that the payment can be taken when it's retried.
For us to be able to let you know you need to add funds you’ll need to register for any of our text alerts we'll then automatically send you Payment Retry alerts if you need to pay in cleared funds to cover a payment.
If you still don't have enough money to cover the payment when we try to take the payment again at 2:30pm, you'll still only receive 1 unpaid transaction fee.
To find out when a cheque you're paying into your account will clear, please use our cheque clearance calculator.