Direct Debit

Regular payment

All about regular payments - also known as a standing order

You can make sure you never miss a bill payment date if you set up a regular payment from your account. Here's all you need to know about how to set one up and how to start using it.

These payments will be made on working days only, i.e. Monday to Friday, excluding bank holidays. If the specified date falls on a weekend or bank holiday, the payment will be sent on the next working day.

What is a regular payment?

What is a regular payment?

A regular payment is a way of making a payment or transfer to someone else on a regular basis. You can set up the instruction on your account, which then lets you make payments to other UK banks or building societies as and when you need to. It’s also known as a standing order.

What is it used for? Typically it's used to make transfers to savings accounts, overpay a mortgage, pay bills, donate to a charity or just send money to a friend or relative. You can also use a regular payment to pay companies.

Set up a regular payment

How to set up a regular payment

You can set up a regular payment either online or in branch. We’ll need a few details from you first and it’s really important these are correct so the payment doesn't go astray.

What we'll need ...

The payee details including their:

  • Name or business name
  • Account number (8 digits)
  • Sort code (6 digits)

The payment details including the:

  • Payment start and end date
  • Amount
  • Payment reference number

Set up & make a payment

Play video - Set up & make a payment | Image of setting up a payment demo

Let us show you how to set up and make a payment to a new person or organisation.

Step by step guide

Set up a regular payment online


  1. Log in to the Internet Bank
  2. Find 'Pay a bill or send money to someone'
  3. Choose your account and select 'Regular payment'
  4. Follow the on-screen instructions

Receive a regular payment

How to receive a regular payment

To receive a regular payment into your Nationwide account you will need to give the payee your account details, the table below could help with this. 

Account type Sort codes Account number Roll or reference number
Current Account 070116
070246
070436
074456
8 digits 
N/A
Savings accounts with a card 070030 8 digits 
N/A
Savings account with a bond / passbook 070093 33333334 Enter the full account number (1234/123456789) 
Credit cards 073012 00001604 Enter the 16 digit card number 
Mortgage accounts 070094 44444445 The mortgage account reference number 
BusinessInvestor 070055 8 digits 
N/A
Regular Savings 071040 8 digits 
N/A

Finding your account number

This can be found at the bottom of your card or on your statement.

Finding your account number

This can be found on your certificate, statement, introductory letter or across the middle of your card. It is also in your passbook referred to as account number or reference.

Manage a regular payment

How to manage your payment

You can change the details of a payment online or in branch, like the payees name or the amount you want to pay. You can also cancel a payment and then re-instate it when you need to use it again.

Change, cancel or re-instate a payment online

Step by step guide

Change or cancel a payment online


  1. Log in to the Internet Bank
  2. Find 'Manage payees'
  3. Choose your account and select go
  4. Next to your payee's name, under 'Actions', select the dropdown list
  5. Choose 'Change payee details' or 'Cancel payee' and select go
  6. Follow the on-screen instructions

Step by step guide

Re-instate a payment online


  1. Log in to the Internet Bank
  2. Find 'Manage payees'
  3. Choose your account and select go
  4. From the menu on the left, under 'Manage your payees', choose cancelled
  5. Find and the payee
  6. Under 'Actions' choose 'Reinstate'
  7. Follow the on-screen instructions

Do you have sufficient funds to make a payment?

Make sure you have sufficient cleared funds in your account to make a payment

When you ask us to make Direct Debits, standing orders and bill payments on a future date, we attempt to make these payments in the morning.

Payment Retry

If you haven't got enough money in your account to make the payment, we'll try to make the payment again on the same day at 2:30pm. This is to give you more time to get cleared funds into your account. You can do this by paying money into your account at any of our branches, making a Faster Payment from another bank or a quick transfer online from another Nationwide account. To find out when a cheque you're paying into your account will clear, please use our cheque clearance calculator.

If you register for any of our text alerts, we'll also automatically send you Payment Retry alerts.

If you still don't have enough money to cover the payment when we try to take the payment again at 2:30pm, you'll still only receive 1 unpaid transaction fee.

Regular payment transfer limits

Transfer limits from your current account to:

Multiple transfers can be made, providing you have sufficient cleared funds available.

Transfer from your current account to: Amount Timescales Note
e-Savings











e-Savings Plus
£1.00 - £3,000,000











£1.00 - £3,000,000
Immediate Your available balance is updated immediately on both accounts.



Payments before 7:30pm will show on your statement the next working day.



Payments after 7:30pm take an extra day.



Interest is earned on the date the transfer is made.
MySave Online Plus £1.00 - £100,000 1 working day Payments normally arrive by the end of the next working day.



Interest is earned from the day the instruction is made.
Another Nationwide savings account (excluding e-Savings / e-Savings Plus, MySave Online Plus) £0.01 - £50,000 Immediate Before updating your passbook, please allow two working days.



Interest is earned on the date the transfer is made.
Nationwide credit card £0.01 - £10,000 per transaction Next day Available balance is updated on the same day.



Balance and transactions will show online the next working day.
Nationwide mortgage £0.01 - £10,000 per transaction Next day Transfers show online the next day.



Check your terms and conditions for charges as some mortgage products apply charges for overpayments.
Nationwide personal loan £0.01 - £10,000 per transaction Next day Transfers normally arrive the same day the payment is made.

Important information: We will attempt to make Direct Debits, standing orders and bill payments on the morning they are due, and if there are insufficient funds in the account to make the payment, we will try again after 2:30pm in the afternoon.

Multiple transfers can be made, providing you have sufficient cleared funds available.

Transfer from your current account using: Amount Timescales Note
Single payments



£0.01 - £10,000 per transaction Immediate To find out which sort codes accept Faster Payments, view the UK Payments sort code checker website.



Regular Payment £0.01 - £9,999.99

Transfer limits from other Nationwide accounts:

Multiple transfers can be made, providing you have sufficient cleared funds available.

Transfers from: Transfer to: Amount Timescales Note
e-Savings


e-Savings Plus
Current account £1.00 - £3,000,000

£1.00 - £3,000,000
Immediate Your available balance is updated immediately on both accounts.
Payments before 7:30pm will show on your statement the next working day.
Payments after 7:30pm take an extra day.
Interest is earned on the date the transfer is made.
Nationwide card based account Current account / Savings accounts

(excluding e-Savings / e-Savings Plus)
£0.01 - £50,000 Immediate InvestDirect - You cannot transfer less than £250.
Cash ISAs - You cannot transfer more than £5,760 during any single tax year (6 April to 5 April).
Passbook Accounts You cannot transfer online, please ask at a branch.
Interest is earned on the date the transfer is made.

Future dated payments: This service is not available. You will need to make your transfer on the day you want the money to be paid into your current account. The funds will clear immediately.

Timescales to set up, change or cancel a payment from your Nationwide account

Timescales to set up, change or cancel a payment from your Nationwide account

Once you've confirmed your payment on the Internet Bank, you won't be able to change the amount, or cancel the payment.

Set up & make a payment

Play video - Set up & make a payment | Image of setting up a payment demo

Let us show you how to set up and make a payment to a new person or organisation.

  • You can cancel or change a payment up to 10pm on the working day before it's due. Find out how to cancel or make a change to your payment online.   
  • As long as you confirm your instructions before 10pm, you can set up a new payment to leave your account the next day. Payments confirmed after this time will take an additional working day to be made. You can do this online, on your Banking app, or in branch.

Set up & make a payment

Play video - Set up & make a payment | Image of setting up a payment demo

Let us show you how to set up and make a payment to a new person or organisation.

You can:


  • cancel a payment or change the amount up to 8:30pm on the working day before the payment is due. You can't cancel or amend the payment if it is due that day. Find out how to cancel or make a change to your payment online
  • set up a payment for the next day up to 8:30pm. Payments after this are made the next working day. You can do this online, on your Banking app or in branch. 

Set up & make a payment

Play video - Set up & make a payment | Image of setting up a payment demo

Let us show you how to set up and make a payment to a new person or organisation.

Find out how to set up a Direct Debit. You can cancel a Direct Debit up to 6pm the day before the money is due to be taken.

Direct Debits aren't paid at the weekend, but if you have one due on a Monday, you can cancel it up to 6pm on Saturday. 

Find out how to cancel your Direct Debit. You must contact the company you're paying to let them know, and get a cancellation form.

Recurring payment