Financial help and support

If you're struggling financially, we're here to help.  Our team has lots of experience dealing with financial difficulties and will try to find a solution that suits you. We also have articles that can put you in touch with the right people if your circumstances have changed.

Support through financial changes

Money worries

If you're struggling financially, we can help you get yourself back on track. Just get in touch.

Planning your budget

Finding out how to budget is the key to taking control of your finances. It’s all about knowing what comes in and what goes out. 

Mortgage support

Your mortgage may offer options like borrowing back overpayments, payment holidays or changing your mortgage term.

Get in touch to see how we can help...

Future payments

If you're worried about being able to make a future payment, please call us: 

0800 464 30 30

Monday to Friday 9am-5pm

Mortgage, current account and personal loan payments

Call us if you've already missed a monthly payment:

0800 464 30 40

Mortgages and personal loans
Monday to Friday 8am-6pm
Saturday 9am-12pm

Current accounts
Monday to Friday 9am-5pm

Credit card payments 

Call us if you've already missed a monthly payment:

0800 464 30 50

Monday to Friday 8am-9pm
Saturday 8am-4pm
Sunday 10pm-4pm

Unexpected events