Change your address or phone number
All accounts (except Mysave)
To check or change your address and phone number, please log in to the Online Bank and:
- Select Manage - tab located at the top of the page,
- Find My personal information
- Select View or change my personal details
- Find My address and phone numbers - you may need your card reader at this stage*
- Select the change link
- Update your details
*If you don't have a card reader - select the link 'special requirements - change of address form'. Please print and complete the form before either returning it to a branch or posting it to the address shown on the printed form.
To change your personal details log in to MySave and:
- Select Change details - from the menu on the left side of the page
- Select the Change of address details form
- Print and complete the form - please ensure the form is signed by all account holders
Please send your form:
Nationwide Building Society
MySave Online Plus Administration Team
PO Box 801
1 Cobalt Park Way
Once we have received your request we will update your details and send you confirmation in the post.
If you don't bank online
Please visit a branch to change your address/phone number and take proof of identification with you.
Article ID: 1645