If you have any questions about your Savings Promise personal savings summary have a look at the frequently asked questions below and the answer will appear underneath.
We launched our Savings Promises in November 2010. They’ve been designed to help customers make the most of their savings. Following your feedback last year, we’ve updated our Savings Promises for clarity.
Your personal savings summary displays the following information:
Please note: this is not a tax summary statement.
Rates on variable accounts can go up and down through the course of the year; there can be a number of reasons why the interest rate may differ:
Different accounts have interest paid on different dates, this is called the capitalisation date. Find out when interest is paid on your account - make sure you click on the 'An existing account that I already hold' tab.
All accounts eligible for a bonus rate will have this included in the rate shown, except for;
It covers a 12 month period prior to the date shown.
If you opened your account after the date on your summary, the details will not appear. Any new account will be included on your next annual Savings Promises personal savings summary if it remains open at that time. Accounts that have been closed or have a negative balance have also been excluded.
This is not currently viewable on the Online Bank. However, you can view your account history and interest earned on each savings account you hold on the Online Bank. Register for the Online Bank.
We’re always happy to discuss your saving needs and as part of our Savings Promises, we offer you a free Savings Review in any Nationwide branch. You can also view our full range of savings accounts.
Savings accounts held with the Dunfermline/Derbyshire/Cheshire Building Society are covered by their own Savings Promises and any personal savings summary for these accounts will be issued separately.
Your personal details used in this mailing are the details held by us for you as at the date on your personal savings summary. You can update telephone numbers, email addresses and marketing preferences via the Online Bank. You can also update your address if you have a card reader. Alternatively, you can visit a Nationwide branch.
We always try to ensure that joint account holders receive their mailings at the same time however due to the high volume of savings customers this annual mailing has been staggered over two months.
FSCS - Protecting your money. Find out more
Your eligible deposits with Nationwide Building Society are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. This limit is applied to the total of any deposits you have with the following: Nationwide Building Society, Cheshire Building Society, Derbyshire Building Society, Dunfermline Building Society and Nationwide UK (Ireland). Any total deposits you hold above the £85,000 limit between these brands are not covered.
Please click here for further information or visit www.fscs.org.uk