If you have any questions about your Savings Promise personal savings summary have a look at the frequently asked questions below and the answer will appear underneath.
We launched our 7 Savings Promises in November 2010. They’ve been designed to help our customers make the most of their savings.
Your personal savings summary provides the following information:
Interest rates on variable rate accounts can go up or down through the course of the year; there can be a number of reasons why the interest rate may change:
You can find out when your interest rate will change by visiting our All Accounts page and selecting the tab ‘An existing account that I already hold’. You then need to select your account from the drop down list.
We will notify you before your bonus expires or account matures to let you know. Alternatively, why not sign up for SavingsWatch? Quite simply, with SavingsWatch, if we change your savings interest rate, up or down, we'll let you know by email or SMS - you choose how. And if we launch a new savings account, we'll tell you about that too, by email.
Interest is paid at different dates throughout the year depending which account you hold and the terms and conditions of your account. Find out when interest is paid on your account
All accounts which have a bonus interest rate will have this included in the rate shown, except;
If you are eligible for a bonus interest rate it will be credited to your account in December
It covers a 12 month period prior to the date shown on your personal savings summary.
If you opened your account after the date on your personal savings summary, the details would not appear on the summary. Any new account opened after you received your summary will be included on your next annual Savings Promises personal savings summary if it is still open at that time. Accounts which have been closed or accounts which have a negative balance are not included.
You can view the details of your account(s) including balance(s) and interest rate(s) at any time on our Internet Bank Register for the Internet Bank.
This facility is not currently viewable on the Internet Bank. However, you can view your account history, interest earned and the current interest rate for each savings account you hold on the Internet Bank. Register for the Internet Bank.
We’re always happy to discuss your saving needs and as part of our Savings Promises, we offer you a free Savings Review in any Nationwide branch. You can also view our full range of savings accounts.
Savings accounts held with Dunfermline, Derbyshire, or Cheshire Building Society are covered by their own Savings Promises and you will receive a separate personal savings summary for these.
Your personal details used in this mailing were the details we held for you as at the date on your personal savings summary. If necessary you can update your telephone number, email address and marketing preferences via our Internet Bank. You can also update your address details if you have a card reader. Alternatively, you may wish to visit a Nationwide branch.
We always try to ensure that joint account holders receive their mailings at the same time however due to the high volume of savings customers this annual mailing has been staggered over three months.
The joint account holder will receive their statement shortly.
FSCS - Protecting your money. Find out more
Your eligible deposits with Nationwide Building Society are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. This limit is applied to the total of any deposits you have with the following: Nationwide Building Society, Cheshire Building Society, Derbyshire Building Society, Dunfermline Building Society and Nationwide UK (Ireland). Any total deposits you hold above the £85,000 limit between these brands are not covered.
Please click here for further information or visit www.fscs.org.uk