CashBuilder Card - managing your savings account

If you have any questions about managing your CashBuilder Card account, check the frequently asked questions below to see if we can help (just click the question and the answer will appear underneath):

• How can I pay money into my savings account?

  By cash/cheque or transfer from another Nationwide account at any Nationwide branch.

  By bank credit/automated payment.

  On the Internet Bank or Telephone Self Service

• How do I withdraw money from my savings account?

  You can:

  • withdraw up to £300 cash per day at any Nationwide or LINK cash machine 
  • withdraw over £30 up to a maximum of £500 in cash at any Nationwide branch (up to £500,000 in the form of a cheque)
  • transfer money online or through Telephone Self Service
• How do I keep track of my savings?

  Paper statements are issued annually on the anniversary of the account. Statements will be issued at least quarterly if a cash machine transaction has been carried out in the previous three months. Mini statements are also available at Nationwide cash machines or through Telephone Self Service or full statements can be requested. Full statements are also available on the Internet Bank.

• Can I check my account and transfer money online?

  You can:

  • view your balance by signing on to Nationwide's Internet Bank
  • view your statement
  • make instant transfers to other Nationwide accounts
  • receive instant transfers from other Nationwide card-based accounts
• When is my interest paid?

  Interest is calculated daily and credited to the CashBuilder Card account on 31 December. Alternatively, interest can be paid into another Nationwide savings account (apart from Regular Savings) or your current account.

• How do I close my CashBuilder Card account?

  CashBuilder Card accounts can be closed at any branch. Identification in the form of a passport, birth certificate or drivers licence (paper version or card with green paper counterpart) will be required.

• I'm entitled to receive gross interest – but how do I arrange this?

  You need to complete and return an R85 form. For more information, see here.

• How do I change my name or address?

  There are forms available online to change your name or address. These can be found within 'Other Services' on your Internet Bank. Alternatively you can pop into your local branch.