If you have any questions about managing your Fixed Rate ISA , check the frequently asked questions below to see if we can help (just click the question and the answer will appear underneath):
- Can I pay additional deposits into my Fixed Rate ISA after the opening deposit?
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No it is not possible to pay additional deposits into the account after the initial deposit has been paid.
- Can I withdraw part of my Fixed Rate ISA?
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No, part withdrawals are not possible during the term of the account, you would have to withdraw the total balance and close the account.
- When does my interest get paid?
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Interest can be paid annually or monthly and on maturity. You can withdraw it or you can choose to have your interest paid into your ISA (annual interest option only), your current account or another Nationwide savings account (excluding Regular Savings). When the term is not a full year and you have not chosen to receive monthly interest, interest is paid on maturity.
Please refer to the rate information you were given at the time you opened your account for the date of interest payment or ask in branch.
The rates and terms for Fixed Rate ISA are only available for limited periods and may be withdrawn from sale without notice.
- How do I keep track of my Fixed Rate ISA?
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We'll send you a certificate within a few days of opening your account. During April, we'll send you a full summary statement. You can check your account online or at your .
- What happens when my Fixed Rate ISA matures?
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When your Fixed Rate ISA is nearing maturity, we'll let you know the exact maturity date, a projected maturity value, and also advise you of your options for reinvesting with Nationwide to boost your savings further.
Once your Fixed Rate ISA does mature, it will automatically mature into an Instant Access ISA where you will continue to earn tax-free interest on your savings.
- Can I have more than one Fixed Rate ISA?
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Yes, you can hold more than one Fixed Rate ISA subject to the maximum ISA balances.
- How do I close my Fixed Rate ISA?
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Fixed Rate ISAs can be closed at any branch. Identification in the form of a passport or drivers licence (paper version or card with green paper counterpart) will be required along with the bond certificate.
Any lost or stolen certificates must be reported before the account can be closed. Please contact your nearest branch or call us on 08457 30 20 10 to report a lost or stolen certificate.
- What happens if I close my Fixed Rate ISA prior to maturity?
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If you close your Fixed Rate ISA prior to maturity, an early access charge will be applied in the form of a loss of interest.
Lost interest on closure
| |
Term |
| |
5 years |
4 years |
3 years |
2 years or 18 months |
1 year or less |
| Loss of interest |
365 days |
320 days |
270 days |
180 days |
90 days |
- Can I transfer my Nationwide ISA to another provider?
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To transfer your Nationwide cash ISA account to another provider you'll need to contact your new provider and complete an application form. Your new provider will then get in touch with us.
Fixed Rate ISA transfers are subject to early access charges.
- Can I transfer my ISA to Nationwide?
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In order to transfer your existing cash ISA to Nationwide, you are required to obtain an ISA transfer application pack from your local Nationwide branch and complete the relevant forms. This pack contains details of how the transfer process works and how to complete the necessary forms.
Please allow approximately 4 weeks for the full process to be completed. Please note, you are not required to contact your current provider to let them know that you wish to transfer your ISA to us, we'll do this for you.
Once we receive your forms, we’ll write to your current provider to request they transfer your funds to us. We will write to acknowledge receipt of your application and will contact you if we require any additional information or have any queries. We’ll also write to you to let you know your new account number if applicable. If we haven’t received your funds after 10 days, we’ll chase your current provider.
If you are transferring in funds from another provider from more than one account and/or adding personal funds to a Members' ISA Bond, Champion ISA, Fixed Rate ISA or Tracker ISA, these funds will be held in a Nationwide holding account until the day after the last cheque has been credited to the holding account. On this day, your account will be opened and the account interest will be backdated to the date we received your ISA transfer application.
If you have any queries about the process, you can read the British Banking Association’s (BBA) consumer guide to ISA Transfers, or alternatively visit your local Nationwide branch where one of our advisors will be able to help.
When you transfer a Cash ISA to us you will start earning interest as soon as we receive your application. *
* Provided that your funds are free to move and not subject to any notice period.
- How do I change my name or address?
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There are forms available online to change your name or address. These can be found within "Other Services" on the Internet Bank. Alternatively you can pop into your local branch.