If you have any questions about managing your PortfolioInvestor, check the frequently asked questions below to see if we can help (just click the question and the answer will appear underneath):
- How do I pay money in?
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The minimum account balance is £1, whilst the maximum you can save is £5 million. If you need to invest a larger amount, or require other types of business banking, please speak to one of our advisers by calling 01604 796354.
To make a deposit into your account you can either pay a cheque in at any Nationwide branch or via post addressed to:
Central Savings Department
Nationwide Building Society
Moulton Park
Northampton
NN3 6NW.
Alternatively you can make electronic transfers to pay money into your account.
Cheques paid in will earn interest at the start of the 2nd day following the day of deposit. Electronic transfers start earning interest the first full day after we've received them. Please note, cash deposits are not allowed.
- How do I take money out?
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You can make a withdrawal at any time by simply writing a cheque. Alternatively you can request an electronic transfer. Please remember that cheque withdrawals must be authorised by the specified number of mandated signatories on the account. Cash withdrawals are not allowed on this account.
PortfolioInvestor does not offer an overdraft or credit facilities. Before making a withdrawal please ensure there are sufficient funds in your account.
- How do I keep track of my money?
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To keep track of your account you can choose to receive a statement either monthly, quarterly, half-yearly or annually. Your statement will detail transactions on your account during the period since your last statement and any interest that has been added to your account. All you need to do is decide how often you would like to receive a statement when you open your account, you can even choose the day you want it to be produced.
- How is interest calculated and when is it paid?
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Interest is calculated daily and will be paid into the account on the first day of March, June, September and December. When your balance reaches a higher interest tier you will receive that rate of interest on your entire balance. Please note that the interest rate is variable.
Rates change from time to time – but you can keep up to date by visiting our interest rates webpage, picking up a leaflet at your local branch or calling 01604 796354.
In addition, you will see our interest rates displayed in the national press whenever they change.
- What are the account fees and charges?
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You can find a summary of our account charges in the table below:
Account charges
| Item |
Fee |
| Unpaid items - due to insufficient cleared funds |
£30.00 per item |
| Bounced cheque - a cheque returned to us by the drawers' building society or bank |
£4 |
| CHAPS - electronic funds transfer |
£25 |
| SWIFT - electronic funds transfer |
£25 |
| Duplicate statement |
£5 |
| Copy of a cheque |
£5 |
| Stopped cheques (This charge does not apply to cheques which are stopped following theft or loss, provided we receive written notification from you |
£6 |
| Foreign cheques will be accepted subject to variable charge based upon the currency and value of the cheque |
Ask for details |
For further details or to arrange one of these services call 01604 796354 or write to:
Central Savings Department
Moulton Park
Northampton
NN3 6NW
Fees for duplicate statements and a copy of a cheque will be applied to the account at the time of the request. For all other charges we will tell you in writing before passing the fee onto your account.
- I am entitled to receive interest gross, how can I arrange this?
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If your pension scheme has received the appropriate approval from HM Revenue and Customs, your interest will be paid gross. Otherwise your interest will be net of tax. Complete and return an R85 form to apply for gross interest payments. For more information, .
- How do I change my name or address?
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There are forms available online to change your name or address. These can be found within “Other Services” on the internet bank. Alternatively you can pop into your local branch.