What we can offer

Existing customer switching deal - what we can offer

If you're looking to switch your mortgage, we have a range of deals exclusively for you. We offer Our Best Rates to existing mortgage customers, which means you pay a lower rate during the deal period than a new mortgage customer on the same product.

How we can help

Are you looking to take a new mortgage deal?

If you're currently on our Base Mortgage Rate (BMR) or Standard Mortgage Rate (SMR) we have a range of switching deals for you

View mortgage rates

Is your existing deal coming to an end?

If you're within 3 months of the end of your fixed or tracker deal, you could switch to a new deal to begin when your current deal ends.

View mortgage rates

Are you looking to switch to a fixed rate?

If you have a tracker mortgage with us (reserved on or after 10/01/2006) you could switch to one of our fixed rate deals.

View fixed mortgage rates

Rewarding your loyalty

We offer Our Best Rates to our existing mortgage customers, like you. This means you pay a lower rate during the deal period than a new mortgage customer on the same mortgage product.

A great choice of mortgages

As an existing customer you have access to our comprehensive yet simple to understand range of mortgages, all with Our Best Rates.

We provide great service for our members

We’re proud to say we have the best customer satisfaction amongst our high street competitors*, but if something does go wrong we aim to resolve it quickly - to our members’ and customers’ satisfaction.

* © GfK NOP Ltd, Financial Research Survey (FRS). 12 months of interviews conducted between January 2013 and December 2013, 60,002 adults interviewed. Proportion of ‘extremely satisfied’ or ‘very satisfied’ customers summed across current account, mortgage and savings. High street competitors defined as Barclays, Halifax, HSBC, Lloyds TSB, NatWest and Santander.

Important information

Switching from our Base Mortgage Rate (BMR)
If you choose to switch to a new deal, this will revert to our Standard Mortgage Rate (SMR) at the end of the deal period, which has different features to the BMR.

Read full details of BMR/SMR

All existing customers

Please note that all Nationwide mortgages reserved on or before 3 March 2010, and some existing Cheshire and Derbyshire mortgages, include the option to apply for a payment holiday and borrow back facility. Any new mortgages reserved will no longer include these facilities.

If you are currently letting your property you will be unable to switch to a new mortgage deal and your mortgage will automatically revert to the Nationwide variable rate as stated in your mortgage offer.


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View your mortgage online

If you're registered for Internet Banking then you can view your current mortgage statement at any time, night or day.

Our range of Mortgage Guides

We have a range of useful guides and information covering a wide range of financial decisions and life events which may help.

Mortgages are subject to underwriting and criteria.

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