All of our services are available as normal
Move home with the same or better rates than our new members
You can apply for a new mortgage with us in two simple steps.
A DIP certificate is a free, no-obligation confirmation of whether we’d be prepared to lend to you. You can get a DIP before you make an offer on a property and you can apply for it online, even if you want to continue your application over the phone or in branch. Before you get a DIP, it's worth considering that a credit check is a part of this step, and numerous credit checks aren't good for your credit score. If you’d like to find out how much you could borrow first, you can use our Mortgage Affordability Calculator.
Once you’ve got a DIP and have had an offer accepted on a property, you can complete your full mortgage application. At this point, you’ll choose a mortgage deal, indicate how you’ll pay any applicable product fees and tell us about your source of deposit. If you'd like to get an idea about our mortgage deals before applying, search our mortgage rates to see mortgage product features and fees. You can apply in branch or over the phone with advice, or online without advice.
When your application is complete, we'll let you know if we require any documentation or extra information, and we'll keep you informed about your application status. For further information on what documentation we may need, visit our mortgage application proofs guide.
If you’d like to take your current Nationwide mortgage with you to your new home, please read about Porting.
We will be carrying out two periods of planned maintenance to our mortgage application service this weekend. During these times, you will be unable to apply for, or continue a saved mortgage application over the phone, in any of our branches or online. We’re sorry for any problems this may cause.
The system will be unavailable between:
In the meantime, if you haven't yet checked how much you could borrow then you might find our Affordability Calculator useful.
If you'd like advice on choosing your next mortgage, you can apply by phone or in branch. If you're comfortable choosing a mortgage without receiving advice, you can apply online.
If you’re happy to choose your own deal you can apply online. Just so you know, when you decide to apply online without advice you’ll need to make your own choice about which mortgage meets your needs. The Financial Conduct Authority have rules about how we make sure we recommend a suitable product for you, choosing your own deal means you don’t benefit from these rules and you may choose a product less appropriate to your needs.
See our recommended operating systems and browsers.
For these applications, please visit us in your nearest branch or call us on 0800 30 20 10, Monday to Friday 8am - 8pm, Saturday 9am - 5pm.
When you apply by phone, we'll complete the first application step with you - getting a Decision in Principle. This call may last up to 45 minutes, and you'll need details of your income and outgoings to hand. Check our Mortgage application proofs guide to find out exactly what we'll need.
We'll then arrange an appointment for you to complete your full application with a Mortgage Consultant. Your consultant will give you advice on a suitable mortgage for you, and be with you every step of the way.
You can reduce your appointment time by completing Step 1 online yourself if you’re comfortable doing so. Simply apply online for a Decision in Principle, then call us to arrange to continue your application with a Mortgage Consultant.
Mon - Fri: 8am - 8pm, Sat: 9am - 5pm (closed Sundays and Bank Holidays)
Call us on 0800 171 23 70
When you apply in a Nationwide branch, one of our Mortgage Consultants will advise you on the best mortgage for your needs.
You’ll need to make an appointment in advance by giving us a call, or popping in to your nearest branch. Your appointment will last around 2 hours, and if you’re making a joint application, both applicants will need to be present.
Ready to take the next step?
Find your local branch
Mortgages are secured on your home. You could lose your home if you do not keep up payments on your mortgage.
Mortgages are subject to underwriting and criteria. Minimum age 18, UK residents only.