With wet and windy weather battering the UK, Nationwide customers can contact our emergency support teams, who are on hand and ready to help.
- Mortgage borrowers who need help with their mortgage repayments should contact 0800 464 3030
- Customers with Nationwide home insurance who have questions regarding their cover or wish to make a claim on their buildings and contents insurance should contact 0800 051 0216. Our insurance partner has people on the ground in affected areas and on the phones ready to help customers make a claim.
- Nationwide current account customers can request a temporary overdraft or an increase in their overdraft limit to cover emergency expenses. Contact 0800 30 20 11.
We understand that many people will be facing difficult circumstances right now and not all customers will have the relevant documentation to hand. In such cases, we will work with you to find alternative ways to securely identify you and assist in any way we can.