Day 1: A list of your Direct Debits, standing orders and bill payments will be requested from your old bank or building society.
Days 2-3: Outgoing payment details are received from your old bank or building society
Days 4-6: The companies you pay Direct Debit payments to are contacted and your standing orders and bill payments are set up on your Nationwide current account. If you already have a Nationwide account and are completing your switch to that account, you can continue using the card and pin you received when you first opened the account. If you're switching from an existing Nationwide current account to a new Nationwide current account, you will receive a new card and pin but can continue using your original card and pin in the meantime.
Day 7: Your switch is complete and your old account is closed. We'll notify you to confirm. Your balance will be transferred over by midday. We'll send you a text once the balance transfer has been completed to confirm your switch to Nationwide.
Post day 7: Payments into and out of your old account will continue to be redirected. Before your redirection period ends we’ll inform you of payments that are still going to your old account that you’ll need to transfer.