All of our services are available as normal
Our simplest account could be for you
FlexAccount or FlexDirect may be for you if you are interested in:
Our non-standard account FlexBasic is only right for you if:
To make your application as quick as possible, you'll need your address details for the last 3 years handy and also your employer's address if you're employed. (If you can't remember an address you can always find it using the Royal Mail address finder.)
We should be able to give you an instant decision and set up the account straight away. If not, you may need to take some ID to your local branch.
Whether you're a new or existing customer, we must verify your identity when you open a new account. This is so that we can meet UK money laundering regulations to help stop criminals from using financial products or services for their own benefit. We will only ask for enough information to allow us to open your account. Find out more about which forms of identification are acceptable.
If you've previously registered for Internet Banking but have forgotten your login details, you can re-register for online banking.
If you are registered for Internet Banking, you can apply quickly and easily through the Internet Bank.
Just log in to your account - our simple application form makes applying for a FlexBasic account even easier.
Forgotten your login details? Re-register for online banking.
If you wish to open a FlexBasic account because you are being made bankrupt, you should wait until the bankruptcy order has been made before opening the account.
You cannot apply for a FlexBasic account if you already have another UK account.
Protecting your money
If you live in a country that's part of the European Union (EU) or European Economic Area (EEA), you can apply for one of our current accounts.
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