Assistance co-ordinators are, in most cases, multilingual and able to converse with doctors and hospitals abroad. You may also call the assistance services for information relating to emergency health matters when travelling abroad.
The 24-hour assistance service and claims for emergency medical assistance are handled by U K Insurance Limited†
† U K Insurance Limited, Registered Office: The Wharf, Neville Street, Leeds LS1 4AZ. Registered in England and Wales No:1179980. U K Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.