If you’ve applied online and submitted your “online signature” on the credit agreement, you’ll receive your card in the post about 7 days later. For security reasons your PIN (Personal Identification Number) will arrive separately in the post a few days later.
If you’re told during the application that we need to do some more checks before we can approve your card, it will take a little bit longer. If you’re approved, we’ll send you some paperwork in the post to sign between 5 and 10 days after your online application. Once you’ve sent the paperwork back, or brought it into a branch, we’ll send your card out about 10 days later. If you’re declined as part of the checks, we’ll send you a letter about 5 – 10 days after your application.