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We're changing our personal loans

On 15 January 2024, we made some changes to our personal loans. Some of these changes are temporary while we continue to make improvements. Learn more about what we're changing and why.

What are the main changes?

You now need a Nationwide current account

Before 15 January, you needed to be a Nationwide member to apply for a personal loan. You now need to have any of our current accounts, pay your loan into this current account and repay your loan from this current account. You also need to have held this current account for at least 7 days.

If you took out a personal loan with us before 15 January and don’t have a current account, you can still manage and repay your loan as normal. But you can only apply to borrow more if you first open a Nationwide current account.

You can no longer retrieve quotes

If you got a few personalised quotes from us before 15 January but didn't complete your application, you won’t be able to view these quotes any more.

You cannot apply for a joint loan

Since 15 January, you can only apply in one person’s name. This means one person is responsible for the repayments. We'll reintroduce the ability to apply for joint loans soon.

If you took out a joint personal loan with us before 15 January and want to borrow more, you’ll now need to apply in one person’s name. If you combine your existing joint loan with a new sole one, it won't be a joint loan any more.

You need to have an email address with us

We now need to have your email address.

We're changing how you borrow more

Since 15 January, you can only apply to borrow more if you have a maximum of 1 existing Nationwide loan. This is because you can only hold 2 Nationwide loans at a time.

Why are we making these changes?

We’re upgrading our systems so we can ensure they’re the best they can be for our customers today and in the future.

Over the coming months, we’ll continue to make changes to our personal loans and update this page.

Return to our personal loans pages

Whether you’re looking to get a new personalised quote or learn more about how our loans work, we have the information you need.

Nationwide adheres to The Standards of Lending Practice, which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk (opens in a new window)