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Your guide to buying a car

There's a lot to think about when you're buying a car - whether it's new or used, or bought from a dealer or privately. You also need to consider the best way of financing it, or whether to just buy it outright.

That's why we've created this handy car buyer guide to help you through the process.

And don't forget - car loans from Nationwide can be tailored to meet your car purchase needs. Try our online loan calculator

  • New car buyer
  • Used car buyer
  • Ways to pay
  • Running costs
  • Useful links

Splashing out on a new car?

Important things to remember before you hit the showrooms…

  • Reliability

    Reliability

    It might not be as much fun as selecting the colour or interior finish, but choosing a car that won't let you down on those cold winter mornings is a big consideration.

    Japanese cars tend to score well in reliability surveys, with a number of manufacturers appearing within the top 10 of the What Car?/Warranty Direct annual survey.

    Top 10 reliable manufacturers

    1Honda
    2Toyota
    3Lexus
    4Suzuki
    5Subaru
    6=Hyundai
    6=Mazda
    6=Mitsubishi
    9Chevrolet
    10Nissan

    Source: What Car?/Warranty Direct, July 2012

  • Resale value

    Resale value

    All new cars fall in value the moment you drive them home. The trick is finding one that doesn't drop too much – that way, when you come to sell it down the line, you'll still have some value left in it. A good place to check is Auto Trader - or even Confused.com, which ranks the top 10 value holders (see below).

    Top 10 resale value

    1BMW 1 Series
    2Ford Focus
    3Fiat 500
    4BMW 5 Series
    5Audi A3
    6Vauxhall Corsa
    7Ford Ka
    8Mazda 6
    9Mercedes C-Class
    10Ford Fiesta

    Source: Confused.com, 17 May 2012

  • Economy

    Economy

    Frugal cars could save you money with the tax man, and at the pump.

    With fuel prices on the rise, it's really important to check how efficient the car is. Typically, cars with lower CO2 are the most efficient because they burn less fuel, plus savings in road tax can also be made by owners of fuel efficient cars.

    Look for 'Band A' cars with zero road tax. There are plenty to choose from and you’ll be spoilt for choice when flicking through all those glossy brochures.

  • Safety

    Safety

    Many new cars come with all kinds of helpful features like anti-lock brakes and electronic stability. But the best way to find which ones are safest is by checking their Euro NCAP performance rating. Check out the table below for the top 10, or go to the Euro NCAP "how safe is your car?" tool for a more detailed report of the car in question.

    Euro NCAP performance rating

    1Volkswagen Golf
    2Chevrolet Cruze
    3BMW 5 Series
    4Vauxhall Astra
    5Lexus CT
    6Audi Q3
    7Hyundai i40
    8Skoda Yeti
    9Toyota iQ
    10Alfa Romeo Giulietta

    Source: Carbuyer.co.uk 2012

  • Insurance

    Insurance

    People often forget to think about insurance until it's too late. As a rule of thumb, more affordable, smaller, cars with modest engines and cheap parts have the lowest premiums.

    Top 10 cars for cheapest insurance

    1Chevrolet Spark
    2Citroen C1
    3Fiat Panda
    4Vauxhall Corsa (hatchback)
    5Volkswagen Fox and Up
    6Ford Fiesta and Ka
    7Nissan Pixo
    8Peugeot Partner Tepee
    9Skoda Fabia (hatchback and estate)
    10Smart Fortwo (coupe and cabriolet)

    Source: uSwitch (based on data from a number of insurers)

  • Finance

    Finance

    Go to the 'Ways to pay' section of this guide to find out about your car finance options, including the Nationwide car loan where you can use our simple loan calculator to see how much a Nationwide car loan could cost.

  • Top tips

    Top tips

    Cool factor
    Despite everything, you might just go for a car because you love the way it looks. That's fair enough. But whatever you choose, make sure you test drive it first and don't be afraid to haggle with the dealer.

    Test drive
    Don't just drive the car for 5 minutes up to the roundabout and back! See if you can borrow it for an evening or the weekend. If it's going to be your main family car then load everything into it too. Is everyone comfortable? Enough leg room? How is driver visibility. Do the kids' car seats fit?

    Haggling tips
    Most of us aren't great at haggling. But there's no secret formula. The key is to just be prepared – knowing exactly how much you can realistically spend, what your trade-in is worth – and, if possible, knowing the invoice value of the car you want. This is the amount the dealer has paid the manufacturer for the car, and is a good target to aim for – albeit with some margin for the dealer of course.

    Pick your moment
    New vehicle plates come out twice a year – March and September. So it stands to reason this is when dealers start shedding older stock for the new models. If you don't mind your new car being a tad out of date you could grab yourself a bargain. Buying towards the end of any given month could help too, as dealers will be under pressure to hit their targets.

    Added extras
    Even if a dealer won't come down any more on the price, you might find they're more receptive to chucking in a few extras – like car mats, a year's road tax, an improved sound system, alloy wheels or even just a tank of fuel. It could mean you'll have a higher re-sale value on the car when you come to sell it too.

    Warranties
    All new cars come with a warranty – but be sure to check how long it's for, and whether the dealer will extend it for free. Read the small print too. Some dealers insist the car is serviced at a main dealer during the warranty period, which can be an expensive way of doing things.

Thinking of buying a used car?

Important things to remember when buying your next car…

  • Tips

    Here are a few tips to help you on your way.

    1. Once you've set your heart on a car, it's advisable to order an HPI check. This is just to make sure it's not stolen or has outstanding finance on it.
    2. It's always safer to meet the person that's selling the car at their house, rather than your home, a car park or another random location. That way you stand a better chance of gauging whether the seller is legitimate and trustworthy. Don't forget to ask for proof of identity as well, such as their driving licence or a utility bill.
    3. Always double-check the vehicle's VIN (Vehicle Identification Number) tallies with the one on the vehicle's registration document.
    4. Although a car might appear shiny and well looked after, it's always best to take someone along who knows what to look for and which questions to ask.
    5. It sounds obvious, but always make sure you view the car in good, natural, daylight. Avoid night-time or poor weather where you can't really take a thorough look.
    6. Where possible, pick a car that comes with a full service history. That way, you have a fairly good idea of how well (or not!) it's been maintained – and when the next service is due too.
    7. When viewing the car, don't feel rushed. Methodically check over the exterior, the underside, tyre tread and paintwork for chips and rust spots. It's often the little things that will help you knock the price down a bit.
    8. Have a good nose around inside too. Look for telltale signs of excessive wear, such as worn carpets and pedals. Ask yourself if the wear and tear you're seeing is consistent with the car's mileage.
    9. Make sure the seatbelts, locks, electric windows, fans, CD, radio (and anything else) work fine. On the test drive, check the mileometer is working as well.
  • Reliability

    Reliability

    The last thing anybody wants is a car that keeps breaking down and costing a fortune. So take a good look around first and see which cars are considered to be the most reliable.

    Here's a list of the top 10 most reliable cars to get your started.

    Top 10 reliable manufacturers

    1Honda
    2Toyota
    3Lexus
    4Suzuki
    5Subaru
    6=Hyundai
    6=Mazda
    6=Mitsubishi
    9Chevrolet
    10Nissan

    Source: What Car?/Warranty Direct, July 2012

  • Finance

    Finance

    Go to the 'Ways to pay' section of this guide to find out about your car finance options, including the Nationwide car loan where you can use our simple loan calculator to see how much a Nationwide car loan could cost.

  • Other useful info

    Other useful info

    Valuation
    It's only natural that sellers will be looking to get as much as possible for their car, so do your homework and find the true value first. Try somewhere like Glass's Car Guide or Parkers.

    Registration documents
    If you're buying the car, you and the seller will need to complete the relevant section of the V5C document. You then keep the green tear-off section and the seller sends the other part to the DVLA. Visit the DVLA to find out more.

    Finance documents
    Always make sure there's no finance outstanding on the car. If there is, and the buyer doesn't settle up with the finance company beforehand, you could end up losing the car – with no come-back.

    Insurance
    Don't forget, you will need insurance in place before you drive the car away – or even take it for a test drive. It might pay to check early on how much the monthly premium will be too. Generally, more affordable, smaller, cars with modest engines and cheap parts have the lowest premiums.

    Why not get a quick insurance quote?

    Road tax
    If there is any time left on the road tax, be sure it's included in the sale. If it's being sold untaxed, you will need to have road tax in place before driving it away. Why not haggle with the seller to see if they will arrange the road tax for you?

    Warranty
    If there is any warranty left on the car, remember to let the warranty company know about change of ownership. That way, if you need to claim on it, there shouldn't be a problem. Also check the warranty can be transferred with the car.

    Log books, receipts, MoT certificates
    As an absolute minimum, make sure you ask for the appropriate parts of the car's log book (or Registration Document) and any applicable MOT certificate. The full service history is useful too; you won't know when it's next due a service (which could affect the warranty if missed). The next owner will also ask for it if you come to sell the car in the future. You can always ask for any old MoT certificate(s) - plus any garage receipts and other paperwork which is always handy.

    Haggle
    Nobody relishes the idea of haggling, but an awkward 10 minutes or so might just save you a few quid. Don't be afraid to make a reasonable offer – and don't give up too easily. Equally though, if things aren't working out, be prepared to call it a day. If you regret it later, you can always go back with a counter offer.

    Consumer rights
    Buying a used car from a trader is not different to buying other goods - the product (ie the car) must be:

    • Of satisfactory quality
    • Fit for purpose
    • As described

    If not, then it's likely to be legally faulty and you should get in touch with the seller as soon as possible. It's their responsibility to repair it, replace it - or even give you a full refund.

Ways to pay

Buying any car can be expensive, so make sure you give careful thought to the best way of funding it. A lot depends on whether you want to absorb the brunt of the cost up-front, or spread it over a period of time.

If you're buying new or used from a big dealer, it's easy to just arrange the finance with the dealership that you are buying the car from, but this may not be the best deal for you. Take your time to consider all the options available before you negotiate for the car.

Also, compare the Annual Percentage Rate (APR), which takes into account the interest rate and the charges that you will have to pay. However the APR advertised may not be the rate that you are actually offered. Some rates depend on your credit score and the amount you are borrowing.

  • Personal loan

    Personal loan

    You might consider taking out a personal loan to cover some or all of the purchase price of your new car.

    Buying a car is one of the most popular reasons for taking out a loan and it allows you to pay in instalments.

  • Debit card

    Debit card

    Paying with a debit card isn't much different to paying in cash, as the money will leave your account and be in the dealer's hands almost instantly. The main difference is a debit card might protect you from any problems down the line as you could be covered by your card's dispute process. Just be sure to read the small print and know what rights you have. Find out about Nationwide's current accounts.

  • Credit card

    Credit card

    Credit cards allow you to spend up to an agreed credit limit. Many have introductory offers that may include interest free periods for purchases and promotional features such as cashback. Credit cards allow you to pay a monthly minimum payment or to pay the balance in full, as long as you make your payments by the stated payment date you may benefit from interest free credit during an introductory offer period. If you miss a payment you will face charges. Crucially, credit cards protect you from problems down the line as you could be covered by your card's dispute process which can give you rights against your card issuer in addition to those you have against the seller of the car. Find out about Nationwide credit cards.

  • Cash

    Cash

    Sometimes cash is the simplest way to buy a car, and with money on the table, dealers can be persuaded into giving you a better deal. The only problem could be if the car develops a problem later on because you're not protected by the extra cover debit and credit cards can give you.

  • Part exchange

    Part exchange

    Here, the dealer takes your old car as payment (or usually part payment) against the car you want. You then make up the difference with another method of payment. Aside from taking into account all the factors outlined above, you should also double-check the dealer is giving you a fair value for your car. Most will only offer a trade price, so it's worth trying to get more for it by selling privately first.

  • Hire purchase

    Hire purchase

    A Hire Purchase agreement is usually set up directly with the car dealership. It is an agreement where the purchase price of the car and agreed interest is paid back by monthly instalments. This type of loan is secured against the car, so you don't own the car until all repayments have been made. Usually a deposit is required.

  • Personal contract purchase

    Personal contract purchase

    This is similar to a Hire Purchase agreement, but rather than paying back the full amount of the car, you agree to pay back the difference between the sale price and its price for resale. When the term comes to an end you have the option to pay a final payment (resale price of the car) and keep the car, hand the car back and pay nothing or trade the car in and start all over again. This finance method results in lower monthly payments, but to own the car you will have to pay the final settlement, which can be substantial in many cases.

  • Lease purchase

    Lease purchase

    Lease Purchase, sometimes also known as Personal Contract Purchase, allows you to make a final payment which is deferred to the end of the agreement, but must be settled to own the car. The difference between the two is that you don't get the option to return the car at the end of the contract

Petrol or diesel?

One of the biggest decisions you'll need to take fairly early on is whether to choose a petrol or diesel car. Here are some of the deciding factors.

Fuel prices

Although the price of diesel at the pump tends to command a higher price than petrol, many diesel cars still boast superior fuel efficiency. That said, diesel cars tend to have a higher purchase price, so you need to decide whether there is actually a saving to be made in the long-run.

Residual values

You might have noticed that diesel cars seem to hold their value better than petrol models. But some surveys have found that diesel cars can be a little less reliable than petrol ones – and sometimes cost more to repair too. There's a lot to weigh up here, so be sure to do your homework.

Here are some of the best and worst-performing cars from CAP – the industry specialist.

Top 10 best for depreciationMake/model future trade value*

1Porsche 911 Carrera Cabriolet55.30%
2MINI Roadster Cooper SD55.00%
3Ferrari 458 Italia53.60%
4Morgan 4/4 1600 Tourer Sport52.80%
5Mercedes A-Class A180 CDI 52.30%
6Audi A3 1.6 TDI SE52.20%
7Mercedes SLK 250 CDI52.10%
8Porsche Boxster51.90%
9Morgan Roadster V651.80%
10BMW M135i51.70%

Top 10 worst for depreciationMake/model Future trade value

1Volvo S80 T619.30%
2Proton Gen-2 Persona20.60%
3=Vauxhall Insignia saloon 2.8T V621.70%
3=Vauxhall Zafira 1.6i21.70%
5Citroen C5 saloon 1.6i22.00%
6Cadillac CTS 3.6 V622.20%
7SsangYong Rodius diesel22.60%
8Proton Savvy 1.2 Style22.90%
9Cadillac STS 4.6 V823.10%
10Jaguar XJ Saloon 5.0 V823.30%

*The predicted worth, as a percentage, of the car bought new in 2012 then traded in with 30,000 miles on the clock in 2015. Source: CAP, August 2012

Tax

Being generally more fuel-efficient, diesel cars fall into a cheaper road tax band – which will save you a few quid every 6 or 12 months. You could even go for a car that's tax-exempt – typically electric-powered models or those with the best fuel efficiency.

Here are some to look out for:

  • Nissan Leaf
  • Fiat 500 TwinAir
  • Fiat Punto Evo
  • VW Golf 1.6TDi Bluemotion
  • Toyota Prius
  • Lexus CT200h

Some organisations provide special dispensation for disabled drivers, and you can find more from Motability.

Don't forget, cars made before 1 January 1973 do not need road tax.

To see how much your car will cost you, visit Gov.uk.

Insurance

Insurance costs will vary by model, so it's best to get a quick insurance quote before committing to anything.

MoT

Every car over three years old is legally obliged to have an annual MoT test. There's no getting around it, but you might be able to combine your annual service with the MoT and get a discount from the garage. There's no harm in asking.

At the very least, make sure you don't pay too much for the MoT test, by checking Gov.uk.

Useful links

Links to helpful websites and non-commercial motoring organisations:

  • Citizens Advice Bureau
  • Trading Standards Institute
  • Motor Codes
  • Office of Fair Trading
  • Retail Motor Industry Federation (RMI)
  • Crimestoppers
  • Gov.uk (vehicle tax rates)
  • Driver and Vehicle Licensing Agency (DVLA)

Please note, Nationwide is not responsible for the content or accuracy of other websites.

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